The small variation: if you should be on the lookout for a unique gemstone or unique anniversary present, Leibish & Co. has a robust supply of high-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company has become functioning online since 1998 with an individual touch who has made recurring business the world over. Leibish & Co. makes it simple purchase free rocks or to utilize their no-cost “Design your” device to take your perfect piece of precious jewelry your. With years of experience and solid craftsmanship under its gear, Leibish & Co. is on the verge of increasing its inventory to watches also accessories.
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Whenever Leibish Polnauer founded 1st on-line diamond business in 1998, it took nearly an entire time to upload one picture and explanation to his website â but he was a visionary who watched possible into the fledgling arena of e-commerce. “When he sees the potential in a notion, he’ll do everything in the power to advance with it,” stated Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish created a successful, family-run procedure together with wife and kids providing in management positions. They will have cultivated an effective web based business with workplaces located around the world. Leibish & Co. is actually a leader in unique colored diamonds and gemstones being hard to find somewhere else. Its expensive diamonds are also conflict-free, that is a significant factor for a number of customers.
“folks visited us since they search anything some various, some thing a little more unique than what everyone else has actually,” Benji stated.
While Leibish & Co. provides high-quality traditional diamonds, the organization focuses on colourful, distinctive jewelry. When requested precisely why the organization has actually such a top client return price, Benji quickly pinpoints the main reason.
“It is a mixture of excellent products, fantastic solution, and jewelry crafted into the highest degrees of brilliance,” he mentioned. “The jewelry we make isn’t your daily, mass-produced type of item. Each piece is custom-made to completely suit the diamond or gemstone chosen because of the client.”
Children Affair With Personal Service
Leibish & Co. is actually a real household business, with Leibish’s family relations playing essential functions inside the business.
Leibish serves as creator and chairman of this company, while his wife, Rosi, may be the business’ Activities management. Their unique oldest daughter, Chavi, serves as top honors Jewelry Designer â that’s a huge obligation since custom jewelry accocunts for a lot more than 50percent for the business’s company, Benji stated.
Leibish’s oldest son, Yossi, could be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate associated with the Gemological Institute of The united states, may be the Chief Diamond Buyer your business. “Shmulik is actually, in all honesty, one of many talented shade diamond specialists in a,” Benji said.
Leibish’s child Itzik could be the businesses COO and runs its ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, is the company’s CFO.
“As one of the longtime members of the group, I’m able to tell you that, although there is not any relation, they think about me, among others, element of their loved ones,” Benji said. “each of us bring our own expertise towards the company, but collaborate to consistently expand the organization.”
Clients are additionally handled like family at Leibish & Co., the spot where the company invests energy into personal solution and revenue. “If you have ever handled one specific agent, as an example, that’s the same individual you will always cope with, regardless of what you may be phoning or writing in approximately,” Benji said. “we do not have confidence in moving consumers to different departments when they’ve a concern or particular issue they would like to cope with.”
Customers Come From throughout the World
Leibish has some different types of clients: you will find customers, just who mostly store through the site, retailers, and those inside the trade company, whom usually go to the business’s main offices in nyc, Israel, and Hong-Kong.
Most Leibish & Co.’s clients are from US. Its then most popular audience is Canada, followed closely by the United Kingdom, Australian Continent, Hong Kong, while the remainder of European countries.
Customers at each and every phase of life store at Leibish & Co., though most are between your many years of 35 and 54, Benji mentioned. Furthermore, the company garners roughly 300,000 website check outs every month â and keeps the majority of the clients finding its way back.
“with more than a 70per cent return buyer status, we remain among the most famous organizations within market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks high-end precious jewelry, but also preserves inventory freedom, specifically for web customers, Benji stated. The company offers a huge selection of loose diamonds and priceless gems, but its crucial items are tailored jewelry creations.
“We hold a sizable assortment of multicolor diamond and gemstone precious jewelry, with many in the rarest colors ever seen,” the guy mentioned. “the audience is known well by our bread-and-butter products â yellowish diamond and pink diamond wedding rings. But we offer diamonds of virtually every tone, and valuable gemstones â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless expensive diamonds, also, but our expertise is within the realm of tone.”
For customers that have something planned and want help that makes it a real possibility, Leibish & Co. supplies a “Design yours” jewellery device, which Benji stated is their hottest product.
“Naturally, when searching for a unique portion, individuals often want certain rocks and placing designs they’ve currently fallen obsessed about,” he mentioned. The “Design your personal” device makes it possible for customers to build a bit utilizing the stone, setting, and material of their option.
“permits them to deliver their own hopes and dreams alive â with the help of our expertise in workmanship,” Benji informed all of us.
Accessories & brand new Online Tools available for Leibish & Co.
because it seems forward to the long run, Leibish & Co. is gradually moving toward higher-ticket items and much more item variety. The firm feels comfy branching out to new products considering the commitment and enthusiasm it pertains to most appropriate the current creations.
“we now have talked-about introducing a lot of different add-ons â such as for instance luxury watches, handbags, plus pens,” Benji mentioned. “But we decided to hold back until we very first perfected all of our primary collection of product, basically expensive jewelry.”
Leibish & Co. normally researching to continue refining the common internet site, also. A proven way it plans to improve the online knowledge is through launching enhanced truth functions, that may provide virtual shoppers more of an in-store experience.
As a business enterprise along with its sources in colourful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional industry which views change since the exception to this rule, maybe not the guideline.